GRC Operations Lead | Quincy, MA, USA

Who we are looking for
The Governance, Risk and Compliance function within Global cybersecurity is seeking a dynamic and experienced Business Operations Lead to oversee and improve our operations. This role is pivotal to ensuring the efficiency and effectiveness of our operational processes, managing our costs, facilitating resource requests, responding to input requests from various stakeholders and COO functions as well as helping to drive strategic initiatives.
The ideal candidate will possess strong leadership skills a strategic mindset, exemplary Excel skills for financially modelling and a proven track record in managing business operations.
Other key relationships: Office of the CISO , Fusion Business Ops , GTS COO

What you will be responsible for
Operational Management:

• Oversee daily operations to ensure the smooth and efficient functioning of the business.
• Develop and implement operational policies and procedures to enhance productivity and efficiency

Financial Management:

• Develop and manage operations budget, ensuring cost effective allocation of resources
• Utilize Excel skills to model financial forecasts to support strategic decision making.
• Monitor and Control operational costs. Identifying opportunities for productivity gains
• Work with the Office of the CISO to manage financial forecasts and validate current cost scenarios

Resource Management

• Manage the resource process across GCS on behalf of the GRC function
• Coordinate with the GRC leads to forecast and fulfil resource needs

Project Management

• Manage and oversee projects, ensuring that they are completed on time
• Coordinate with cross functional teams to ensure alignment and successful project execution

Stakeholder Communications

• Prepare and present reports on operational performance.
• Strategic initiatives and any operational project status
• Maintain strong relationship with the GRC functional leads to ensure alignment and support for operational initiatives.
• COO Functions Support
• React promptly to requests for input from various COO functions Provide comprehensive support to the COO team in operational matters

What we value

• Expertise in budget management
• Knowledge of Operational processes and best practices
• Experiences in process improvement methodologies
• Ability to translate strategic goals into operational plans
• Strong verbal and written communication skills
• Ability to present complex information clearly to stakeholders
• Experience in, imaging resource requests
• Skills in forecasting and resource allocation

These skills will help you succeed in this role

• Strong problem-solving skills to address operational challenges
• Familiarity with data analysis tools
• Ability to manage relationships with internal and external stakeholders
• Skills in stakeholder communication and reporting
• Proficiency in using software tools such as MS Office, MS SharePoint, Power Platform and Visio, advanced Excel Skills.

Education & Preferred Qualifications
Bachelor’s degree in Business Administration, operations Management or related field.
10+ years’ experience in business operations, with a proven track record of success Strong leadership and team management skills . Excellent planning and analytical abilities . Proficiency in Project Management tools and methodologies . Strong financial acumen and budget management experience. Ability to thrive in a fast paced, dynamic environment

Additional requirements Travel up to 10% may be required.

Are you the right candidate? Yes!
We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.
Why this role is important to us
Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.

Salary Range:
$140,000 – $222,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.