Arajet partners with Immfly to transform inflight retailRunway Girl

Arajet, the Caribbean low-price airline, has integrated Immfly’s advanced digital solution in record time to elevate inflight services and enhance passenger satisfaction across its extensive network in the Americas region. 

Summing up the essence of the collaboration, Aras Yildiz, Managing Director of Immfly Retail explained: “At Immfly, we are excited to partner with Arajet to enhance their inflight services.

“Our inflight retail system, integrated with Worldpay for seamless and secure payments, will streamline sales and inventory management, boosting passenger satisfaction and operational efficiency. We look forward to supporting Arajet’s growth and setting new standards in the ultra-low-cost airline market.”

Empowering Arajet with Cutting-Edge Technology 

Arajet will integrate Immfly’s comprehensive suite of digital solutions, enhancing operational efficiency and passenger engagement across its fleet. Key components of this collaboration include: 

• Crew Application and All-in-One Solution: Immfly’s versatile crew application offers an intuitive interface and operates seamlessly on both Android and iOS devices, including specialized hardware like Pax 920 terminals. This hardware-agnostic approach ensures flexibility and efficiency in inflight operations. 
• Robust Back Office Integration: Immfly’s back-office solution, hosted on Microsoft Azure web servers, provides Arajet with a centralized platform for commercial and operational management. From sales and promotions to warehouse logistics and financial reporting, the system supports Arajet’ s day-to-day operations with ease. 
• Enhanced Payment Solutions: Addressing payment challenges, Immfly has partnered with Worldpay, a leading payment processor renowned for its reliability and security. This collaboration ensures seamless and secure payment transactions, meeting the diverse needs of Arajet passengers. 

Agility and rapid deployment 

Highlighting Immfly’s operational agility and commitment to quality, the implementation of these solutions was achieved in less than six weeks. This swift deployment underscores Immfly’s capability to deliver robust solutions promptly without compromising on excellence. 

Scalable growth and future prospects 

Initially launching on 10 aircraft, Immfly’s solutions will scale alongside Arajet’s orders, reaching 30 aircraft. This scalability demonstrates Immfly’s readiness to support Arajet’s growth ambitions and enhance inflight services across a broader customer base. 

The young, ambitious, and growing airline known as the Best New Airline in the World by CAPA Awards 2023, is committed to the skies democratization and providing its passengers the best customer experience on board at the best market price, that is the main reason for this partnership to offer a varied list of payments options to purchase services onboard. 

Arajet’s Chief Information, Technology, and Projects Officer, Camilo Convers, said this strategic alliance significantly enhances its passengers’ in-flight experience.

“Our partnership with Immfly, allows us to integrate a wider range of payment options, including Visa, Mastercard, Apple Pay, and Google Pay, we are committed to offering greater convenience and flexibility. This collaboration represents a pivotal step in our ongoing effort to provide cutting-edge technologies that translate into exceptional customer service and seamless travel,” said Convers. 

About Immfly 

Immfly is a recognized leader in providing innovative onboard digital solutions for the airline industry. Since its foundation in 2013, its services have been adopted by over 50 leading global customers, reaching more than 2,500 aircraft worldwide. Specialising in cutting-edge software and hardware, Immfly crafts customized solutions in In-Flight Entertainment, Connectivity, Retail, Media & Advertising, and Flight Operations. 

About Arajet 

Arajet is the first low-price airline in the Caribbean region. It began operations in September 2022 from its base at Las Americas Airport in Santo Domingo, under its Dominican Republic air operator certificate (AOC). Arajet operates a new Boeing 737 MAX aircraft fleet that provides safe and affordable travel to and from the Dominican Republic to various destinations in North, Central, and South America, and the Caribbean.

Featured image credited to Immfly/Arajet